FAQ - Frequently Asked Questions

After Purchase: Software Keys

Why didn’t i receive my key or any e-mail?

Before contacting us, please check your Spam/Junk folders in your mailbox and verify the email address you have entered in the cart during your purchase. If it's not there, kindly contact us and we will assist you further.

How do I download, install and activate my product?

Activation instructions can typically be found in the product description. More detailed guides will be sent to you via email along with the activation key. In the unlikely event that you encounter any issues, please do not hesitate to contact us for assistance. We are available 24/7 and will be happy to help you immediately.

Will my software expire?

When you purchase software like Windows and MS office, it won't expire. Unlike subscription-based licenses, the software we offer doesn't have a renewal date. If you plan to upgrade your computer, all you need to do is download the software again and activate it on the new computer using the same key. There's no need to worry about losing access to the software due to an expired license.

Will I get software updates?

You will receive all the necessary updates for the product as long as it is officially supported. Applicabe for windows and MS office.

Any other questions?

Please reach out to our 24/7 customer support team via email or Chat.

Before Purchase: Software Keys

What is included in my purchase?

When you purchase software like Windows or MS Office, you are provided with a 100% genuine product key. This key allows you to download, install and activate your product directly from the official website.

How and when will my order be delivered?

After you place your order and we successfully receive your payment, your product key will be automatically and instantly delivered to you via email.

Is my information secure and protected?

We are committed to providing first-class customer care and ensuring the security of your data by using proven SSL encryption technology.

Can i place an order without information?

You can place an order as a guest or create an account to unlock all benefits.

Can I use the software on a Mac?

Product titles or descriptions usually identify Mac software.